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THE NEW WAY OF WORKING FOR SALES AND SERVICE: JOERG FLOECK VIEW VIDEO VIEW SCRIPT VIEW POWERPOINT
THE CUSTOMER EXPERIENCE: SUSAN TAYLOR MARTIN & MARY DALBY VIEW VIDEO VIEW SCRIPT VIEW POWERPOINT
RELATIONSHIPS: JIM HOLMES VIEW VIDEO VIEW SCRIPT VIEW POWERPOINT
SOLUTIONS NETWORK: STEPHEN BOYLES VIEW VIDEO VIEW SCRIPT VIEW POWERPOINT
KNOWLEDGE NETWORK: JOE POKROPSKI VIEW VIDEO VIEW SCRIPT VIEW POWERPOINT
CUSTOMER SERVICES NETWORK: TOM FROSSELL VIEW VIDEO VIEW SCRIPT VIEW POWERPOINT
ONEDEMAND: RICHARD BEAVAN VIEW VIDEO VIEW SCRIPT VIEW POWERPOINT

OCTOBER 20TH MATERIALS

JOERG'S SPEECH

EVOLUTION OF GSCS FAQS

LOCAL HOST TALKING POINTS
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