Read or watch the presentations in YOUR SWITCH, and you’ll find two common themes from each speaker:

• becoming a truly customer-centric business will transform the potential of GSCS
• reaching that destination means re-inventing parts of the business

It’s as radical as that. And open dialogue is the engine which will help drive that change.

In Version 1.0 of the Switch site, we’re asking you to email us with ideas on where this dialogue should go.

What are the best platforms to talk to each other on? What are the big questions? Who do you want to hear from? When? How?

Send us your ideas, and we’ll switch to your way of thinking… and talking.