Hi ##name##

Welcome to your Switch site – and welcome to a customer-centric GSCS.

As Joerg stressed in his October webcasts, switching on this business to the customers’ needs will have huge benefits – and real challenges.

No one’s underestimating how high the bar is.

It's a fact that we can only succeed if everyone in GSCS brings their skills and experience to exploring how everything we do can be transformed to deliver what the customer wants.

That's what the Switch site is for – sharing the views and experiences of people right across the business so we can debate how to serve the customer better.

To help make this happen, we want the Switch site itself to be customer-centric – designed 100% around you.

Tell us what you want more of on this site, what you want less of. Send us your stories, your pictures, your highs, your lows.

Whatever the request – if enough of you want it, and we can build it – we will

Welcome to a switched-on GSCS.